Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information you choose to provide
- Payment information processed through our payment provider
- Communications you send to us
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations and resolve disputes.
6. Cookies and Tracking
We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Data portability
- Opt-out of certain data processing
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@metastack.com.