Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information you choose to provide
  • Payment information processed through our payment provider
  • Communications you send to us

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations and resolve disputes.

6. Cookies and Tracking

We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Data portability
  • Opt-out of certain data processing

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@metastack.com.